Returns & Exchanges
At Resident Vinyl, we want you to be completely satisfied with your sound experience. If your record arrives damaged or you are unhappy with your purchase, you may return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and a brief explanation of why you wish to return the item.
Prepare Your Package
Securely pack the vinyl in its original mailer, ensuring the record and sleeve are protected from potential transit damage.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our team inspects the returned item, we will process your refund to your original payment method or ship out your replacement copy.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing